Kenya Power and Lighting Company (KPLC) has issued a statement regarding the power hitch experienced across the country on the evening of Sunday, April 25.
The power distributor stated that that they had successfully addressed the IT hitch that had affected their system yesterday.
They, however, noted that token vending will remain slow due to the high number of customer transactions.
"We are also working on restoring normalcy at contact centre and operations at our banking halls and other customer touchpoints," a statement by KPLC read in part.
"We apologise for any inconvenience caused," it concluded.
Kenyans took to social media to air their concerns over delayed token purchases which happened at a time Safaricom was having a service maintenance weekend.