Editor's Review

To streamline service delivery, the CS said emergency desks have been established to expedite the processing of passports for special groups of people.


Interior Cabinet Secretary Kithure Kindiki on Friday made yet another visit to Nyayo House to inspect the progress of reforms being implemented to expedite passport processing. 

The CS in a statement disclosed that the government is doing all that is possible within its means to rid of the place of corruption. 

To streamline service delivery, the CS said emergency desks have been established to expedite the processing of passports for special groups of people. 

The groups according to the CS include applicants seeking medical care abroad, students destined to learning institutions abroad and persons who have secured job opportunities in foreign countries and have reporting deadlines.

"Expectant and lactating mothers, parents or guardians accompanying minors, the elderly, and persons with disabilities will also be accorded special attention at the immigration desks," Kindiki said. 

 Interior CS Kithure Kindiki making an impromptu visit to the Immigration Department.

To address the backlog, the CS said the production challenges will be addressed through the acquisition of modern printing machines, recruitment of additional immigration officers, and improvement of the department’s infrastructure.

"All efforts and manpower have been deployed to clear the passport processing backlog within 14 days," Kindiki said.

The CS disclosed that they will implement the reforms across all the immigration offices countrywide.

"The ongoing policy and operational reforms at Nyayo House will be extended to all immigration offices countrywide, to facilitate efficient service delivery," Kindiki said.

"Zero tolerance to corruption is non-negotiable and all persons seeking services at the Immigration department must be treated with courtesy.'