The National Police Service has explained why the new DCI boss Amin Mohammed is not reachable on Phone calls despite having availed his number to the public for communication.
In a statement, NPS said the DCI boss despite providing his call will not be able to answer or return all calls owing to the nature of his work and the number of calls he receives daily.
"The Director wishes to thank all Kenyans who have and continue to reach out to him over one issue or the other. We also note that owing to his busy schedule and exigencies of service, the Director may not always be in a position to either pick up all calls made to him or return them promptly but would always strive to whenever time allows," NPS said.
The NPS further asked Kenyans with urgent cases to seek assistance through the available channels.
"We, therefore, appeal to members of the public seeking redress over urgent matters to continue reaching out to police through our toll-free numbers 999, 911, 112 and #fichuakwadci 0800 722 203," the DCI stated.
During his swearing-in at the Supreme Court on Wednesday, October 19, 2022, Director of DCI Amin shared his cell phone number for ease of engagement with the public when in need to the public.
He expressed commitment to listening to the grievances of Kenyans and addressing any concerns that may arise.