Editor's Review

Kenya Railways has announced changes in the mode of payment for customers purchasing tickets. 

The Kenya Railways Corporation has announced that they will no longer be accepting cash payments for the purchase of Standard Guage Railway (SGR) tickets.

In a statement on Tuesday, January 24, Kenya Railways stated that they were going cashless and advised customers to use Mpesa, Debit, or Credit cards.

"We wish to notify our customers and the general public that effective 1st February 2023, we will no longer be accepting cash for the purchase of tickets at all Madaraka Express passenger service stations. 

"Customers are therefore advised to use Mpesa, debit/Credit cards at all point of service," part of the statement read. 

File Image of the Standard Gauge Railway (SGR) train.

At the same time, customers can also book trains using the USSD code *639# or through the online ticketing platform on the Kenya Railways website.

A section of netizens was quick to react to the announcement with some raising concerns about the extra charges. Here are the reactions;