Editor's Review

The new measures include working day and night from Monday to Sunday to clear the backlog. 

The Immigration Department has rolled out new measures to address the passport backlog that has affected several Kenyans.   

Acting Director General of the State Department of Immigration Evelyn Chelugut while addressing the media on Monday morning said they are committed to addressing the backlog.

She said they would start working day and night to ensure that the backlog is sorted.

This arrangement will see work begin at 6 a.m. and end at 9 p.m. to be able to serve more Kenyans.

Additionally, Chelugut announced that the shifts will run from Monday to Sunday adding that a desk has been set to address urgent cases. 

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Acting Director General of the State Department of Immigration Evelyn Chelugut

Also, the department is working towards adding a number of staff to enable efficiency in the delivery of services.

The new plans put in place come after Interior CS Kithure Kindiki said he will ensure that Nyayo House, which hosts the immigration department is brought back to order. 

Kindiki said the department has been inefficient for quite some time and will now provide the necessary leadership to enable service delivery.

Speaking before a parliamentary Committee on Public Relations on Thursday, Kindiki said he would not hesitate to crack the whip on those behind the current mess at Nyayo House.

"I have received credible intelligence that could suggest that part of our problems in the processing of our passport is corruption. We have a problem with immigration. I want to commit that I will provide leadership there; we will clean Nyayo House of corruption and all manner of crimes," Kindiki said.

He went on to point out that while there are good officers at the department, a few others have been harassing Kenyans and soliciting bribes to be able to provide services that they are supposed to provide for free.

"I have managed greater challenges in the last 10 months and I think some of the issues that were really running out of hand are now manageable. I will take the challenge which has been given to me. I will spend good time there physically to provide leadership that is required to clean up that Nyayo House," he said.


"If need be, we will seal off that place and declare it a scene of crime. You cannot have a public office where Kenyans queue all the way to Teleposta as early as 6am. We will rid that place of all criminals including brokers who extort money."